Join the SNAP Team

Make a positive difference to thousands of families across Essex by becoming an integral part of the vibrant and dedicated team at SNAP.

Our aims are to inform, encourage and support parents, so that they can grow in strength and knowledge and become better equipped to give the best possible help to their children.

“Thank you for all your wonderful support yesterday – I was in the best place, with the best people, I’m always so grateful for your vital ‘safe place’.”

Family Support Adviser – Helpline & Community
£24,000 – £26,000 a year
Full-time, Permanent

We’re looking for an empathetic, compassionate person to join our team of Family Support Advisers. This role will be primarily desk based, helping to answer incoming helpline calls and emails, providing supportive listening to parents as well as practical advice and signposting. You will also meet with families face to face to provide information, support, and advice, working to the Family Partnership Model of good practice.

Click here for the full job description.

To apply, please email [email protected] with your CV and relevant experience.

SNAP’s vision

Is to provide a safe environment offering a wide range of support and specialist services with the aim to increase resilience and empowerment within our families. SNAP’s ethos is about strengthening all members of the family.

“When parents first come to The SNAP Centre they often feel isolated and don’t know where to turn, but with SNAP’s support they grow in strength and knowledge and become better equipped to give the best possible help to their children,” says Karen Boath, SNAP CEO.

At The SNAP Centre

At SNAP there is so much to help a parent/carer of a child with additional needs. Our centre offers wonderful specialist resources for parents and children and an activity programme for children of all ages from 0-25 and their siblings.


With help SNAP can continue to support Essex families who have any special need or disability, as it has been doing for the last 28 years. We are currently supporting more than 3,200 families across Essex.

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