Brake Care is a registered charity which aims to care for people who have been bereaved or affected by serious injury in a road crash.

The Brake Care Helpline is for victims and carers, including professionals such as police and health agencies. It is staffed by professional carers offering emotional support and practical advocacy.

The helpline officers can help with:

• emotional support by advising on how to cope
• information and advocacy providing information on the various procedural and practical issues families can face after a road crash and/or liaising with officials on behalf of those bereaved or injured
• accessing legal advice putting callers in touch with specialist legal advisors to assist with a range of legal queries, including civil claims
• sourcing counselling and other support agencies helping to arrange specialist and appropriate treatment from an expert either via the NHS or elsewhere. Officers will also signpost callers to other national and local support organisations as appropriate to their needs.