Safety at SNAP

The safety and well-being of our families, carers, volunteers and the SNAP Team is our top priority.

After careful consultation, we have put in place new measures to help reduce the risk of the spread of infection. We have carried out a full risk assessment. Details of some of the safety measures are detailed below. To help you to prepare your return to The SNAP Centre, here are some photos and a video to show you some of the visible changes.

Our safety measures

Here are some of the safety measures that we have put in place:

Contactless payment

Payments are encouraged to be made by card, ideally using the contactless feature. There is no longer a lower limit for payments.

Training and PPE

Staff are all aware of the new procedures that are in place to reduce the risk of infection. Anyone who comes to The SNAP Centre is welcome to wear their own mask and gloves. We will have PPE available for use in the case of an emergency. If children are likely to come within 2 metres of staff, families can request that staff wear masks and gloves.

Limited visitors and staggered arrival times

SNAP is currently only open for those with a pre-arranged appointment. Staff and visitor arrival times are staggered to avoid close contact at the front entrance. 

Additional regular cleaning

We’ve deep cleaned The SNAP Centre and thorough cleaning routines are taking place regularly, throughout the day. We have also increased the number of cleaning sessions that our cleaning company provide.

Social distancing

Processes are in place to encourage social distancing, such as floor markings, a one-way system and a Perspex screen at the reception desk.

Sanitising stations

Hand sanitizer is readily available throughout the SNAP Centre. Hand washing facilities are also available.

COVID-19 symptom check

Signage will ask those with symptoms not to enter The SNAP Centre. Temperatures will be taken for everyone who enters with a non-contact thermometer. Those with a reading above 38 degrees centigrade will be asked to leave The SNAP Centre as this indicates a fever, and advised to contact NHS 111.


Where possible windows and doors will be kept open.

Toilets available and regularly cleaned

Tissues available

Posters remind everyone to catch it, kill it, bin it.

Bring own drinks and nut-free snacks

Unfortunately, we cannot offer drinks and snacks as we normally do. Please bring your own drinks and nut-free snacks to the centre.

Returned Items

Books and DVD’s will be left for 72 hours before they are touched. The library will be unavailable for families to enter at this time.

Toys to be used in Individual Sessions

Each session will be supplied with its own toys. These will then be thoroughly cleaned before another family uses them.

Reducing the risk of the spread of infection

Those entering the SNAP are asked to the follow guidelines to reduce the risk of the spread of infection. Please do not attend for your appointment and let us know if:

  • you or any member of your household, or someone you have been in close contact with, has or has had Covid-19 symptoms or a confirmed case of Covid-19, within 14 days prior to your play session/appointment
  • anyone coming to The SNAP Centre has returned from a country that requires isolation on your return, within 14 days prior to your play session/appointment
  • anyone coming into The SNAP Centre has Covid-19 symptoms including a new, continuous cough, a high temperature, and/or a loss or change to your sense of smell or taste.

View our welcome back story for families on returning to The SNAP Centre by clicking on the image above.


Test and Trace

Notification from the Track and Trace service must be reported and individuals should self-isolate as advised. A confirmed place at a club or activity may be withdrawn in these circumstances and attendance can resume after the 14 days isolation period where there are no further symptoms or notifications.

Taking Temperatures

On arrival at the centre, temperatures will be taken using a contactless thermometer as we need to take extra precautions to keep our families and staff well at this time. Unfortunately we will have to ask anyone who has a reading of 38 degrees centigrade or above to return home as this would suggest symptoms of a fever.


Although we will take every precaution we can, regarding safety measures and cleanliness, there are no guarantees regarding infection risks, and families must take personal responsibility for their own hygiene and social distancing and that of their child/children.

A full risk assessment has been completed, and is available to view on request.

You might also be interested in