After careful consultation, we have put in place new measures to help reduce the risk of the spread of infection. We have carried out a full risk assessment. Details of some of the safety measures are detailed below. To help you to prepare your return to The SNAP Centre, here are some photos and a video to show you some of the visible changes.
Our safety measures
Here are some of the safety measures that we have put in place:
Payments are encouraged to be made by card, ideally using the contactless feature. There is no longer a lower limit for payments.
Limited visitors, staggered arrival times and the wearing of masks
SNAP is currently only open for those with a pre-arranged appointment. Staff and visitor arrival times are staggered to avoid close contact at the front entrance. We ask that any adults or children aged 11 and over wear a mask as they enter The SNAP Centre. This does not apply if you have an exemption or if it causes distress to your child. After you are signed in at the front desk and you are taken to your session or meeting place, you can remove your mask. We ask that you put your mask back on as you leave. The member of staff who will join you will be happy to wear a mask if you want them to.
Training and PPE
Staff are all aware of the new procedures that are in place to reduce the risk of infection. Anyone who comes to The SNAP Centre is asked to wear their own mask as outlined above. We will have PPE available for use in the case of an emergency. If children are likely to come within 2 metres of staff, families can request that staff wear masks and gloves.
Additional regular cleaning
We’ve deep cleaned The SNAP Centre and thorough cleaning routines are taking place regularly, throughout the day. We have also increased the number of cleaning sessions that our cleaning company provide.
Processes are in place to encourage social distancing, such as floor markings, a one-way system and a Perspex screen at the reception desk.
Hand sanitiser is readily available throughout the SNAP Centre. Hand washing facilities are also available.
COVID-19 symptom check
Signage will ask those with symptoms not to enter The SNAP Centre. Temperatures will be taken for everyone who enters with a non-contact thermometer. Those with a reading above 38 degrees centigrade will be asked to leave The SNAP Centre as this indicates a fever, and advised to contact NHS 111.
Where possible windows and doors will be kept open.
Toilets available and regularly cleaned
Posters remind everyone to catch it, kill it, bin it.
Bring own drinks and nut-free snacks
Unfortunately, we cannot offer drinks and snacks as we normally do. Please bring your own drinks and nut-free snacks to the centre.
Books and DVDs will be left for 72 hours before they are touched. The library will be unavailable for families to enter at this time.
Toys to be used in Individual Sessions
Each session will be supplied with its own toys. These will then be thoroughly cleaned before another family uses them.
Reducing the risk of the spread of infection
Those entering The SNAP Centre are asked to follow the guidelines to reduce the risk of the spread of infection. Please do not attend for your appointment and let us know if:
- you or any member of your household, or someone you have been in close contact with, has or has had Covid-19 symptoms or a confirmed case of Covid-19, within 10 days prior to your play session/appointment
- anyone coming to The SNAP Centre has returned from a country that requires isolation on your return, within 10 days prior to your play session/appointment
- anyone coming into The SNAP Centre has Covid-19 symptoms including a new, continuous cough, a high temperature, and/or a loss or change to your sense of smell or taste.
Test and Trace
Notification from the Track and Trace service must be reported and individuals should self-isolate as advised. A confirmed place at a club or activity may be withdrawn in these circumstances and attendance can resume after the 10 days isolation period where there are no further symptoms or notifications.
On arrival at the centre, temperatures will be taken using a contactless thermometer as we need to take extra precautions to keep our families and staff well at this time. Unfortunately we will have to ask anyone who has a reading of 38 degrees centigrade or above to return home as this would suggest symptoms of a fever.
Although we will take every precaution we can, regarding safety measures and cleanliness, there are no guarantees regarding infection risks, and families must take personal responsibility for their own hygiene and social distancing and that of their child/children.
A full risk assessment has been completed, and is available to view on request.